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  3. Virtual Receptionist Service

Virtual Receptionist Service

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  • 911 Option
  • Virtual Receptionist Operator
  • Introduction
  • How The Virtual Receptionist Works
  • Your List of Virtual Receptionists
  • List of Users
  • Call Handling Interface
  • Virtual Receptionist Status
  • Virtual Receptionist Service Personalization
  • Receptionist Properties
  • Voice Directories and Phonetics
  • Specify phonetic pronunciation of user names
  • Receptionist Operator
  • Receptionist General Mailbox
  • Greeting Message of the Receptionist’s General Mailbox
  • How to Create a New Greeting Message for Your Receptionist?
  • Auto-Forwarding Users to their Assistant
  • Asking Unknown Callers to Select their Language
  • Select the dialog mode: voice or DTMF keys
  • Configuration Session
  • Creating and Managing Groups
  • Managing group status
  • Main Menu
  • Menu Properties
  • Configuring the Greeting Messages and Menu Prompts
  • Adding a New Menu
  • Modifying Menus
  • Selecting the Telephone Directory to Load in a Menu: Group or All
  • Adding Menu Options
  • Modifying Menu Options
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