Greeting Message of the Receptionist’s General Mailbox

You can hear and personalize the greeting message of any general mailbox by going into the profile of the selected receptionist.

There are two ways to access the profile of a receptionist:

1. From the receptionist's Status and Call Forwarding page: Click Setup on the right of the receptionist's name;
2. From the list of receptionists:  Click on the name of the receptionist that needs its greeting message personalized;

Once in the receptionist's profile, go to the "Voicemail Greeting Message" section to listen to and personalize the current greeting message of this receptionist's general mailbox.

• Click Play to listen to the current greeting message in the selected language (you can change the language by clicking the button on the right);
• Click Folder to download the audio file of the current greeting message in the selected language (you can change the language by clicking the button on the right);
• Pull down the message list to select another greeting message or create a new one.
• Click New at the bottom of the message drop-down list to [add a new greeting message] and assign it to this receptionist.