Introduction

Your Virtual Assistant needs to know how to access your mail account on your behalf to give you interactive speech access to your emails and eventually, your contacts and calendar. Once access to your mail server has been configured, you will be able to:

• Listen to your emails and reply to them using your own voice.
• Forward emails to your contacts and colleagues.
• Send new voice emails to any contact in your voice directory.
• Delete and archive emails.
• Access voice mail and faxes and manage them as emails.

If you are using Google or Microsoft mail systems, the Virtual Assistant can also access your calendar and contacts. This will provide you access to additional features such as:

• Synchronizing your contacts with your voice directory to call them, send them text messages or filter their calls.
• Review your calendar appointments for today or any date in the next two months.
• Schedule new meetings and invite contacts and colleagues as participants using your own voice.
• Synchronize your call forwarding status with your calendar events (available, in-meeting, out-of-office, or not available).

Note that your Virtual Assistant acts as a voice bridge that connects your existing email account to your phone system in order to give you voice access to your emails, contacts and calendar. It does not give you an email account.