To export queue agents to a CSV file:
- Click Call Center > Agents in the main menu.
- Select the queue agents to export:
- One or several queue agents: Check the box next to the name of the queue agents to export.
- All queue agents: Check the box at the top of the table next to the Name header. All queue agents will automatically be selected.
- Click the CSV button.
- The CSV will be downloaded to your computer. By default the file will be named Agents.csv.