A default main menu called AutoAttendant is automatically created for each new Virtual Receptionist service. It loads the company users and plays the default instructions prompt to select the user to be reached:
Please say the name of the person you would like to reach.
To view and configure this menu, click the Edit button on its header line. A Menu edit window opens showing the parameters of the AutoAttendant menu as follows:
- The Load Users option is set to Yes confirming that the users directory will be loaded and offered in this menu.
- The audio file EAA-Instructions.wav will be played as an instruction prompt for this menu. You may select a different prompt from the list of available audio files.
- Click Submit to confirm the changes, or Cancel to close the window without any change.
Please sign in to leave a comment.