As the Company administrator, you can reserve DIDs for future services as follows:
While in the DIDs view , select the Unused DIDs tab to display the list of unused DIDs.
- Select the DID to reserve then click on Reserved for column to reserve it for a specific service.
A DID Properties window is displayed.
- Select the service from the list ( Virtual Receptionist, Virtual Assistant, Custom Service) as the type of usage for the DID.
- Click OK to confirm.
The selected DID will automatically be reserved for the service and assigned to it when the service is activated.