As the company administrator, you can assign DIDs to existing users from the DIDs view. (You can also assign DIDs to users in the Users page):
- From the DIDs page, under the Unused DIDs tab, click on the Assign link corresponding to the DID that you want to assign.
An Assign DID window opens.
- Select User in Type field, then select the name of the User to whom you want to assign the DID.
- Click Submit to assign the DID to the User, or Cancel to close the window without assigning the DID.
If the system is out of Unused DID numbers, you need to add or import new DIDs into the system before completing this operation.