It is normal that you need help when you start using the system
Like many people who start using a new technology, you might need some help on how to use the Evatel services efficiently. Voice recognition is a leading edge technology that has made a lot of progress over the past years. It enables people to command computers using their own voice. Speech technology is getting better and better in natural language understanding, but it still did not reach perfection. Research continues and Evatel will integrate newer technologies as they become available. In the meantime, quick reference cards and interactive practice sessions are offered to help users master the Exendia commands.
Have users download and read the Quick Reference card
Context-Sensitive Voice & Web Help
Users can also get context-sensitive help while using specific functions. During phone sessions, the help is provided in the form of voice capsules and interactive practice sessions. On the Web, help is provided in the form of Web pages. In some cases, users may be offered the option to receive written instructions.
- Click Help (?) on the Web portal to get online help on the configuration and management of your virtual assistant services.
- For urgent technical support, contact your local service provider.