There are 3 categories of account administrators:
- The System administrator controls system components and services, service packages, telephony and mail service providers, call restrictions, system monitoring and billing. The system administrator creates and manages VAR accounts for resellers and is usually in charge of a virtual VAR account created and used to manage public end-user customers (companies and individuals).
- VAR administrators create and manage company accounts. Each VAR administrator is usually in charge of a virtual company account created and used to manage public end-user customers (individuals).
- Company administrators (you) manage user accounts, the virtual receptionist (auto-attendant) service, phone numbers (DIDs), call restrictions, mail access to the company's email server, access to the company's public contacts, etc.