How can I assign service packages to users?
You can assign service packages to users in two ways:
- For new users who have not yet subscribed, select the plans you want to give them when they create their accounts. To learn more, go to Create User Accounts.
- For existing users, you can change their service plans through their user accounts. For more information, go to Edit user packages.
How Do I Remove Packages from Users?
Can Users Change their Packages?
Users cannot change the packages assigned to them. They can only request changes to their packages. It's company administrator who can make changes to the user's packages. These changes are limited to which packages are offered and which ones are not.
Can I Modify Existing Packages?
You cannot modify the service package properties. If you want to change the properties of an existing service package, contact your service provider. Only system administrators can modify service packages or add new ones.
Can I Add New Packages?
You cannot add new service packages to your company account. If you want to add a new service package, contact your service provider. Only system administrators can add or modify service packages.
Can I Remove Packages?
Company administrators can remove one or many service packages from the list assigned to their company account.