When the Virtual Assistant finishes playing a text message, you will be given the option to call back the sender or reply to the text message using your voice. The sender will receive a text message with a text transcription of your recorded response and a link to hear your voice reply. This option is available only to users who have the voice-to-text option.
Other commands are available while listening to a text message or immediately after:
| TO... | SAY | OR PRESS |
|---|---|---|
| replay the text message | REPLAY | 1 |
reply to sender |
REPLY TO SENDER {record message} and stop talking At the prompt, say YES or NO to confirm your note.The Virtual Assistant records and saves the message on its servers then inserts a link to hear it from the text message body. If you have the voice-to-text option, the Virtual Assistant will offer to insert a text transcription of your recorded message in the text body. |
2 1 {record message} # 1 (save ) OR 2 (replay) OR 3 (discard) |
| listen the text message details (date, time, sender name & phone number) | PLAY HEADER | 5 |
| switch text-to-speech language | SWITCH LANGUAGE | 6 |
| delete the text message | DELETE | 7 |
| call back the text message sender |
CALL BACK SENDER At the prompt, say YES or NO to confirm the telephone number. |
8 |
Note that the Virtual Assistant will not offer to dial phone numbers that are not correctly formatted or for which you don't have the required call permissions. See Badly formatted phone numbers in the Web Portal help.
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