Interface Overview

The Contacts page includes 3 tabs:

Personal Contacts: Lists all your personal contacts that you have added manually or imported from a CSV file, your Google G Suite or Microsoft Exchange account.
Shared Contacts: This tab is visible to you only if you are a company employee and the administrator has authorized you to access the company shared contacts.
Colleagues: This tab is visible to you only if you are a company employee. These contacts include all employees in the company telephone directory.

The main headings display the following information (some headings are context-specific):

COLUMN HEADING	DESCRIPTION
Checkbox	Check the box next to one or several items in order to apply certain actions (ex: export contact lists)
Name / User	Full name of the contact with its color-coded group initials. Clicking this link will open the contact details of personal contacts.
Mobile	Mobile phone number of the contact. Clicking this link will dial the phone number using WebPhone.
Home	Home phone number of the contact. Clicking this link will dial the phone number using WebPhone.
Business	Business phone number of the contact. Clicking this link will dial the phone number using WebPhone.
Email	Email address of the contact.
Ext	Office extension of the employee on the company's telephone system.
Phone Number	Smart Number of the employee.
Lang	Preferred language of the employee.
Contact Communications	Click the Communications icon to view the recent communications with this contact (calls, voice mail, text messages, faxes, recorded conversations). See View Contact Communications for details.
Link Contact	Click the Link icon in the CRM column to add, link or view the contact in your CRM account. If the contact is already linked, clicking here opens the contact in the CRM. See Connect Contacts with Your CRM System for details.