The Virtual Assistant populates your account with predefined statuses to meet most common call forwarding needs. You can choose and apply any status from this list:
- Unavailable: How you want your calls handled when you are not available for work.
- Working: How you want your calls handled when you are at work.
- In-Meeting: How you want your calls handled when you are working but in a meeting.
- Out-of-Office: How you want your calls handled when you are not at your office.
- On vacation: How you want your calls handled when you are on vacation or during holidays.
- On Business Trip: How you want your calls handled when you are on a business trip or at a convention.
- After Hours: How you want your calls handled outside of your normal working hours (after 5pm during weekdays for example).
- Weekends: How you want your calls handled during weekends.
Each status is assigned with a set of instructions specifying how to handle your calls (who can reach you and where). To change how calls are handled for a status, see Call Forwarding Rules and Call Filtering Preferences.
Some statuses are already assigned to a schedule allowing the Virtual Assistant to automatically determine your status depending on the date and time of the incoming call. However, not all statuses need to be assigned to a schedule. For example:
- Status Working is linked to the Working Hours schedule by default.
- After Hours is linked to the After Hours schedule by default.
- Status Weekends is linked to the Weekend schedule by default.
To assign a status to a schedule, see Assign a status to a schedule.
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