Predefined Statuses

The Virtual Assistant populates your account with predefined statuses to meet most common call forwarding needs. You can choose and apply any status from this list:

• Unavailable: How you want your calls handled when you are not available for work.
• Working: How you want your calls handled when you are at work.
• In-Meeting: How you want your calls handled when you are working but in a meeting.
• Out-of-Office: How you want your calls handled when you are not at your office.
• On vacation: How you want your calls handled when you are on vacation or during holidays.
• On Business Trip: How you want your calls handled when you are on a business trip or at a convention.
• After Hours: How you want your calls handled outside of your normal working hours (after 5pm during weekdays for example).
• Weekends: How you want your calls handled during weekends.

Each status is assigned with a set of instructions specifying how to handle your calls (who can reach you and where). To change how calls are handled for a status, see Call Forwarding Rules and Call Filtering Preferences.

Some statuses are already assigned to a schedule allowing the Virtual Assistant to automatically determine your status depending on the date and time of the incoming call. However, not all statuses need to be assigned to a schedule. For example:

• Status Working is linked to the Working Hours schedule by default.
• After Hours is linked to the After Hours schedule by default.
• Status Weekends is linked to the Weekend schedule by default.

To assign a status to a schedule, see Assign a status to a schedule.