Weekly Schedule Options

Timeframe Name

Enter a descriptive name for your new weekly schedule.

Days

Check the boxes corresponding to the days of the week to which this schedule applies. For example, check boxes M, T, W, T, F for Monday, Tuesday, Wednesday, Thursday and Friday. Check Enable this schedule for all weekdays to check all days of the week.

Timeframe

Enter your work hours Start Time and End Time. To apply a 24-hour period, check Enable this schedule all day long instead of setting a start and end time.

Lunch Schedule

To create specific schedule for your lunch break, check Add Lunch Schedule. A new weekly lunch schedule will be created under the Weekly Schedule section. You can modify the Lunch schedule after saving the current schedule.

Status Profile

Use the dropdown list to select a status that will be assigned to the schedule. For example, you could associate a lunch schedule with the Unavailable status. This feature is especially useful when you want the Virtual Assistant to automatically determine your status depending on the day or time of the incoming call. If you wish to use a custom status, you will need to create it first. See Add a Status for details.