Call Contacts by Name

You can use Evatel as a telephone gateway to call people by name. All calls are logged for future reference and cost control.

To call a contact using speech commands

• Say: CALL CONTACT

Evatel prompts you to say the contact's name

• Say: CALL{contact name} ON {telephone type}

Evatel offers to call the contact on the specified phone and asks you to confirm before dialing

• Say: CALL{contact name}

Evatel offers to call the contact on her/his preferred number and asks you to confirm before dialing. By default, the preferred number is the last number where the contact was reached, but if you are calling the contact for the first time and have not yet set her/his preferred number manually, the preferred number is one of the contact's correctly defined phone numbers in the following order of priority:

• Business phone number
• Mobile phone number
• Home phone number

Note that Evatel does not offer to dial phone numbers that are not correctly formatted or for which you don't have the required call permissions.

Where:

1. {contact name} is the contact's full name said starting with the Contact's First Name followed by the Last Name.
2. {telephone type} can be one of the telephone numbers where the contact can be reached: MOBILE PHONE, BUSINESS PHONE, HOME PHONE, etc.

After confirming the details of your call contact command, Evatel immediately dials the specified telephone number and connects you.

• Check Calling telephone numbers with an extension
• Check Handling busy lines and unanswered calls.

Important Note: If you wish to continue your Evatel your session after the call, you must either wait for the other party to hang-up, or press the call termination keys (usually ##) to end the call without ending the session.