Calling Telephone Numbers with an Extension
If the dialed telephone number includes an extension, Evatel will spell the extension number so you can dial it if the call is answered by an auto-attendant or give it to the company's receptionist otherwise. Check with your service provider if you can have Evatel the contact's extension automatically when the call gets answered.
Handling Busy Lines and Unanswered Calls
If the dialed number does not answer or is busy, Evatel offers the following successive options:
- Try again the same number.
- Try the next logical number for the contact (in the order: business, mobile, home)
- Go back to the main menu for another command