Main menu commands layer

The main menu level is where you can issue the commands listed in this section. Once you hear Evatel say: What can I do for you? in Expert mode, it means that your assistant is ready to take your speech or touchtone command.

Example: You can say: Check my calendar today or Read my new e-mails at the main menu level to access your calendar or e-mails. But you can't say an e-mail sub-menu command such as Next or Archive or Delete .

Sub-menu commands

The sub-menu level is where you can issue the commands specific to the option or service you selected from the main menu layer.

Example: After selecting Read my E-Mails , you will be at the E-Mail sub-menu level where you can say commands such as Delete, Archive or Next to act on the e-mail message being played.

Global commands

The global commands are navigation keywords that can be issued at anytime during a phone session to control call flow.

For better speech recognition results, read the recommendations and tips in How to Use the Speech Interface. This section describes the following set of commands:

Download your Evatel Quick Reference Card for a handy guide on the main speech and touchtone commands.