Interface Overview

The Phone Numbers page includes the following sections:

• Service Access Numbers: This section displays the phone numbers to reach your Virtual Assistant and your company's Virtual Receptionist, if any. It also displays your User ID and a link to change your PIN.
• Smart Numbers: This section displays the Smart Numbers where people can reach you based on your call filtering and forwarding rules. A series of icons illustrate the options activated for each Smart Number: voice calls, faxes, text messages (SMS) and 911 emergency services.
• Phone Numbers: These are the phone numbers where you can be reached and which you use to call your Virtual Assistant. The numbers are presented in two groups: your office extensions and your private numbers such as your mobile and home phones. The Virtual Assistant uses them to route calls to you and to identify you when you call.
• A link to Phone Sessions enables you to configure how the Virtual Assistant will interact with you when you call from one of your private phone numbers.

In summary, the Service Access Numbers are the numbers where you can reach the Virtual Assistant and/or Virtual Receptionist. The Smart Number is the phone number that you share with your contacts and colleagues. The office extensions and private phone numbers are the numbers used by the Virtual Assistant to recognize you and where Smart Number forwards your calls to you based on your instructions.