Service Access Numbers (Virtual Assistant & Virtual Receptionist)

This section displays the phone numbers to access your Virtual Assistant and your company's Virtual Receptionist if you have a company account.

To view the service access numbers, click Settings > Phone Numbers from the main menu.

User ID and PIN

The User ID is a unique numeric identifier automatically assigned to your account at its creation. To login to your account on the Web portal, you must provide your User ID or email address together with your numeric PIN (Personal Identification Number). Your numeric User ID is also required to login to your account by phone and start a session with your Virtual Assistant. You cannot change your User ID.

For security purposes, the Web portal does not display your PIN. If you do not remember your PIN, you can click the Forgot? link in the login page. An email will be sent to you with your account credentials. See Change Your PIN for details.

Virtual Assistant and Virtual Receptionist

This section displays the phone numbers to reach the Virtual Assistant and your company's Virtual Receptionist if you have a company account. The Virtual Assistant greets you and executes your commands when you call to check your calendar, read your messages, schedule meetings, call or send messages to your contacts, etc. It also tells you who called you and gives you the option to call people back or dial telephone numbers.