Virtual Assistant Phone Sessions Settings

Phone sessions specify how you want the Virtual Assistant to interact with you when you call.

To access and modify your Virtual Assistant interactions settings (phone sessions):

Click My Phone Session Settings (Speech, Touchtone, Skill Level, etc.) under Settings > Phone Numbers
In the Phone Sessions section, you will see the current settings of your Virtual Assistant interactions.
Modify the Phone Sessions fields as needed. See Phone Session Settings for details.
Click Save to apply the change.