Phone sessions specify how you want the Virtual Assistant to interact with you when you call.
To access and modify your Virtual Assistant interactions settings (phone sessions):
- Click My Phone Session Settings (Speech, Touchtone, Skill Level, etc.) under Settings > Phone Numbers
- In the Phone Sessions section, you will see the current settings of your Virtual Assistant interactions.
- Modify the Phone Sessions fields as needed. See Phone Session Settings for details.
- Click Save to apply the change.