Receive copy of voice mail when transferred to colleague

Check this box to get a copy of any voice mail left to the colleague to whom you transferred your calls. This happens when people who call you get transferred to your colleague who does not answer. The caller ends up leaving a voice mail in the colleague's mailbox.  This option enables you to get a copy of the voice message.

Secondary email address

Enter a secondary email address where you want to receive the copy of any voice messages left to the colleague to whom you transferred your calls. If you leave this field empty, the voice mail copies will be sent to your account email.