You can listen to your new and archived voice messages directly from the main menu as follows:
To listen to your new voice messages:
- Say: READ MY NEW VOICE MESSAGES
- or in DTMF mode, enter: (1) (1)
To listen to new voice messages from a specific contact in your voice directory:
- Say: READ VOICE MESSAGES FROM CONTACT {Contact Name}
- or in DTMF mode, enter: (1) (#) (9) {Select Contact}
To listen to your archived voice messages:
- Say: READ MY ARCHIVED VOICE MESSAGES
- or in DTMF mode, enter: (1) (2)
Your assistant will start playing the most recent voice message it finds in your Inbox.
Commands while listening to voice messages
While listening to a voice message or immediately after, you can say or enter one of the following commands:
| To... | Say... | or press |
|---|---|---|
| skip to next voice message | NEXT | # |
| replay current voice message | REPLAY | 1 |
| reply to the voice message sender | REPLY TO SENDER | 2 |
| send a copy of the voice message to contacts or colleagues | SEND A COPY | 3 |
| hear the voice message details (envelope) | PLAY HEADER | 5 |
| delete current voice message | DELETE | 7 |
| call back the voice message sender | CALL BACK SENDER | 8 |
| save the voice message or mark it as unread | ARCHIVE | 9 |
| go to first voice message | FIRST | |
| go to last voice message | LAST | |
| go to previous voice message | PREVIOUS |
Note that if you enter commands such as NEXT, DELETE or ARCHIVE while processing the last voice message in your mailbox, the assistant will go back to the main menu.
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